Contact AmericaContact America


"To understand
a company,
it's important to know
what they value."

Call Center Outsourcing Services for the Insurance Industry

Oursource Your Insurance Sales and Customer Care Services to Contact America

Call Center Services For Insurance CompaniesLicensed Insurance Agents!

Call Center Services for Insurance Companies

Contact America, a division of AnswerNet is a dynamic, full capabilities call center, specializing in inbound, outbound, and e-commerce tele-services for the insurance industry.

A Preferred Insurance Sales & Customer Service Outsourcing Partner

Over the years, Contact America has come to be known in the insurance industry as a preferred outsourcing sales and service partner and we work with some of the world’s largest and most well known insurance companies.

Contact Us now to see how we can help your company.

Call Center Personnel Versed in Insurance Products

Our understanding of the insurance industry and its sales and service goals is based on many years of experience.

For the past 14 years, we’ve operated call centers that specialize in providing licensed insurance agents with both Life & Health and Property & Casualty licenses as well as unlicensed call center personnel well versed in insurance products.

Customer Care and Customer Acquisition Services for Insurance Industry

Our experienced, licensed agents offer customer care and customer acquisition services for a number of insurance products including Health, Life, Credit Card Insurance Sales and Auto & Home warranties.

In addition, a number of our centers run insurance related programs such as claims, lead generation, disaster response, etc.

Continually Improving and Expanding Our Insurance Industry Knowledge

Contact America prides itself on providing not only quality services to our clients but we partner with them in achieving their goals of growth and return on investment.

We have maintained long-term relationships with our clients and are continually striving to improve our services and expand our industry knowledge.

Our business is built on reputation, repeat business, customer-retention and customer referrals.

Insurance Industry Experience Highlights

  • Last year Contact America responded to over 20,000 inbound calls driven by direct mail to provide business customers insurance.

  • We performed outbound B-to-B lead generation on large accounts to introduce new services in health plans.

  • Last year alone, we enrolled 100,000 new customers in Home Warranty Insurance programs.

  • Contact America performed a pilot program for an insurance product being offered by a major electric utility company and the program is now being rolled out to 1.5 million customers.

Put Contact America’s Licensed Insurance Agents to Work for You!

Contact Us today to get started.

 

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